Based in Nantgarw
Our client currently require a full time Administrator/Coordinator to join their team.
To co-ordinate the administration and course paperwork for all General courses
Preparation of course paperwork to include planning sheet, attendance record and feedback.
Ensuring course trainers receive course paperwork
Scan completed course paperwork to relevant job files and update relevant systems.
Preparation and issue of certificates to client / students.
Manage inboxes, respond to student queries by telephone and e-mail.
Maintain supplies / look after on-site conference room facilities for own courses.
Provide cover for colleagues during annual leave/sickness absence.
Assist colleagues with the administration of their courses where required.
Essential Skills Required:
Excellent understanding and working knowledge of all Microsoft packages.
Excellent word-processing skills.
Attention to detail – accuracy.
Ability to work on own initiative, self-motivated.
Strong initiative and ability to work to tight deadlines
Excellent English skills both written / verbal.
Team player in addition to ability to work unsupervised.
Customer focused and excellent telephone manner.
Happy to speak with customers over the telephone and via e-mail and resolve any queries they may have.