Covid Hub Assistant
Full time (38.59 hours per week)
Our client is looking for three Covid Hub Assistants to join them.
To provide appropriate advice and action to individuals following reports of COVID symptoms and receipt of results.To also undertake all other COVID Hub duties associated with the role to ensure an efficient and effective service.
·To undertake all related COVID Calls and contact tracing where appropriate, providing relevant advice to the individual, manager and external services and to document information gathering and rationale for decision making accurately.
·To ensure all enquiries into the Hub, are dealt with promptly and professionally, maintaining confidentiality and accountability at all times (individual, team, force and to external agencies) ensuring a ‘client focused’ environment.
·To produce timely and accurate information for management and other stakeholders, including analysis of data where required.
·To support at both internal and external meetings with the provision of accurate minutes, actions and reports as necessary and required.
·Accurately record and retrieve data using specified Force systems.Keep efficient & confidential electronic records.
·To audit and ensure all documentation is professional and error freeand where necessary investigate and address anomalies, providing advice and guidance to users on correct processes or procedures.
·Assist with other COVID related activities as required – such as Face fit testing, database management, COVID testing.