CRM Administrator – Bioprocessing
Monday to Friday
08:45AM-17:15PM with 30 minutes for lunch
Our client is looking for an experienced CRM Administrator to manage users and customizations of Zoho One platform for their Bioprocessing team.
What we are looking for: (Essential qualifications / experience)
· 4+year degree in business related field or IT
· Experience with CRM software including Zoho CRM, Salesforce, or Microsoft Dynamics.
· Experience managing a full suite of business software (Zoho One) is a plus.
What you’ll do:
· On-board new employees and train them to use CRM as well as other appropriate business applications (Expense reporting, online meetings and webinars, project management, business analytics, etc.)
· Coordinate with users to promote use of CRM and other business applications
· Provide user support for CRM and other business applications
· Customize CRM (and other business applications) with the goal of supporting the sales teams and increasing efficiency and collection of key reporting metrics for management
· Develop and automate business processes using available software
· Create useful and dynamic reporting based on CRM user data and activity
· Continuing education on new available business applications and how they can best be incorporated into business flows
· Combination of remote work, office work and travel time are expected
· Some international travel may be required
What’s in it for you:
24 days holidays plus 8 Bank Holidays.
Company pension scheme