Banner Default Image

Customer Service Administrator

Back to job search

Customer Service Administrator

  • Location:

    Cardiff

  • Sector:

    Business Support & HR

  • Job type:

    Permanent

  • Salary:

    £18,500 per annum

  • Contact:

    St David Recruitment Services

  • Contact email:

    info@stdavid-recruitment.co.uk

  • Contact phone:

    02920797920

  • Job ref:

    PEM7626

  • Published:

    29 days ago

  • Expiry date:

    2021-12-05

Customer Service Administrator

Permanent

Cardiff Bay

£18,500 per annum

Monday to Friday 8am – 4:30pm (40 hours per week)

PEM7626

 

Our client are experts in all aspects of heating, plumbing, renewable energy, insulation and Smart Meters. They work in partnership with local authorities, businesses and owners of residential and commercial properties. They are seeking a Data Administrator to join their team. 

 

Job Outline:

 

The role will include contacting customers who have identified that they are interested in utilising our client’s services at their property.

You will be required to confirm the customer’s eligibility and take them through the installation process. There will be a requirement to update the company Database with this information. The position will also involve liaising with engineer’s and clients in order to arrange installations.

 

The ideal candidate will have the following:

 

  • Experience within Administration

  • Excellent communication skills

  • Experience of handling queries on a daily basis

  • Experience of Microsoft packages

  • High attention to detail

  • Experience of handling both inbound and outbound calls

  • Energy sector experience would be beneficial