Full-time Monday to Friday
£17,000 - £19,500 per annum, DOE
St David Recruitment Services are proud to be working with an established and well-regarded legal firm within the Swansea area. Due to continued growth, they are now looking for a legal secretary to join their team.
Duties and Responsibilities:
•Audio typing and copy typing as necessary
•Daily user administration of the case management system
•Engrossment of documents
•Operation of filing system and retention of individual file cards
•Dealing with telephone queries
•Keeping of appointment diary for both Court and Office to include diary of relevant time limits
•Arrangement of client appointments
•Dealing with clients either personally or by telephone in order to deal with simple matters
•Promotion of employer’s business in keeping clients happy by efficient and polite manner
•liaison with branch offices concerning Court dates and appointments
•to ensure full compliance with the firm’s policies and procedures
•To deal with all work as swiftly and accurately as is reasonably practicable to ensure that mistakes are kept to a minimum
•To deal with all tasks referred to above as pleasant and courteous a manner as is possible in order to project the correct image for the Firm
•Ensure that mail is assigned to files within 48 hours of receipt
•To undertake typing work on behalf of the designated Fee Earner and to assist with typing for other Fee Earners as and when requested to do so.
•To ensure that all files are brought forward in accordance with their due dates.
•Update and maintain fee earner diary, both on paper and electronically.
•To accurately and efficiently submit and administer claims lodged through the claims portal
Skills and Experience Required:
•Knowledge of document / case management systems
•Proficiency at using Microsoft Office applications
•Proficiency at using web based applications, including but not limited to the Claims Portal
•Relevant legal experience as a Legal Secretary working within the Claimant personal injury sector
•Undertaking a large volume of typing work in a pressure situation
•Experienced in submitting, and working within the on-line Claims portal
•Ability to deal with both contentious and non-contentious work