We have a great opportunity available for an experienced Legal Secretary to join our client in Swansea.
Audio typing and copy typing as necessary
Daily user administration of our case management system
engrossment of documents
operation of filing system and retention of individual file cards
operation of brought forward system
dealing with telephone queries
keeping of appointment diary for both Court and Office to include diary of relevant time limits
arrangement of client appointments
use of fax machine
dealing with clients either personally or by telephone in order to deal with simple matters
promotion of employers business in keeping clients happy by efficient and polite manner
liaison with branch offices concerning Court dates and appointments
retention of new file lists
retention of deeds list
to ensure full compliance with the firm’s policies and procedures
To deal with all work as swiftly and accurately as is reasonably practicable to ensure that mistakes are kept to a minimum
to deal with all tasks referred to above as pleasant and courteous a manner as is possible in order to project the correct image for the Firm
ensure that mail is assigned to files within 48 hours of receipt
To undertake typing work on behalf of the designated Fee Earner and to assist with typing for other Fee Earners as and when requested to do so.
To ensure that all files are brought forward in accordance with their due dates.
Update and maintain fee earner diary, both on paper and electronically.
To accurately and efficiently submit and administer claims lodged through the claims portal.
Experience working within Personal Injurywould be advantageous.
The relevant typing skills
friendly and helpful attitude towards staff and clients
knowledge of document / case management systems
proficiency at using Microsoft Office applications
proficiency at using web based applications, including but not limited to the Claims Portal
undertaking a large volume of typing work in a pressure situation
experienced in submitting, and working within the on-line Claims portal
ability to deal with both contentious and non-contentious work.