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Medical Secretary

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Medical Secretary

  • Location:

    Cardiff

  • Job type:

    Temporary

  • Salary:

    £10 to £10

  • Contact:

    St David Recruitment Services

  • Contact email:

    info@stdavid-recruitment.co.uk

  • Contact phone:

    +442920797920

  • Job ref:

    TEM003

  • Published:

    20 days ago

  • Expiry date:

    2022-02-04

  • Startdate:

    ASAP

​Medical Secretary

Cardiff

Temporary Full Time

£10 per hour

TEM003

Our client is a private medical establishment based in Cardiff. They are looking to recruit a Medical Secretary who will be able to provide a comprehensive medical secretarial service to the nominated consultant(s) and to promote and protect the interests of the hospital at all times.

Duties & Responsibilities

Provide efficient and effective medical secretarial support to the nominated consultant(s)

• To work closely with outpatient administration and clinical teams to ensure that outpatient clinics run smoothly.

• To manage the consultant's diary and liaise with all relevant hospital departments to facilitate this

• To prepare consultant clinics with previous notes being available for patients and liaising with Medical records where required.

• To liaise with theatres to organise operating lists and ensure that patient booking forms are completed and given to Bookings in a timely fashion.

• To make and take telephone calls for patients, relatives, GPs and other consultants and take appropriate action in respect of appointments, correspondence etc.

• To ensure that all investigatory results are readily available to the consultant and liaise with all relevant departments in terms of diagnostics

• To type medical reports and correspondence, discharge letters and clinic letters associated with clerical medical work

• To maintain an appropriate filing system of notes and liaise with Medical records to ensure single patient record is completed and maintained for all in and day patients.

• To obtain insurer pre-authorisations and prepare invoices and collection of monies on behalf of the consultant(s)

Deliver an excellent standard of customer service and promote/protect the interests of the hospital at all times.

• To ensure that all work is complete, accurate and dispatched on a timely basis

• To adhere to and promote the corporate image of the business at all times

• To seek continual improvement in the standards we present, including both physical surroundings and people interface.

• To continuously monitor activities against quality standards, anticipate factors that may reduce quality and take effective action to address them.

• To alert management of any incident or complaint immediately and assist in its resolution.

• Prioritise workload and organise duties to meet these priorities therefore reducing risks to quality.

• To be aware of Data Protection laws and maintain high degree of confidentiality at all times and to comply with the company's policies in this respect

• To be aware of Data Protection laws and maintain high degree of confidentiality at all times and to comply with the company's policies in this respect

Assist in the development of the consultant's practice

• To liaise with GPs as required

• To assist Business Development Department in helping to promote the consultant's practice

• To assist the consultant in the development of his/her practice as required.

Assist in the development of an environment that actively improves health, safety and security

• To be aware of your responsibilities regarding health and safety. All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

• To comply with the company's Health and Safety policies and to co-operate with management to enable the business to meet its own legal duties.

• To ensure that hazards in the department or are reported and where possible removed or minimised.

• To assist in internal health and safety department audits and participate in the review of department risk assessments.

• To assist on resolution of any health and safety issues where necessary with the assistance of appropriate staff.

• To attend mandatory training on an annual basis to include health and safety refresher courses.

• To obtain training in the safe use of department equipment ensuring that any defects are notified to the line manager.

Essential Skills

• RSA word processing qualification or equivalent Audio word processing

• Medical Secretarial experience

• Excellent computer skills English language to IELTS 7.0

• Passion for Customers and excellent telephone skills

• Excellent planning and organisation and ability to work under pressure

• Concern for delivering high standards

• Willingness to work flexible patterns Empathy for vulnerable and sick patients

Desirable Skills

• Experience of healthcare sector/medical terminology

• Knowledge of DGL Practice Manager suite or equivalent