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Operational Support Manager (Band 6) Surgery & ACT

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Operational Support Manager (Band 6) Surgery & ACT

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    Healthcare, Business Support & HR

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    St David Recruitment Services

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  • Published:

    about 23 hours ago

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Job Title: Operational Support Manager (Band 6) Surgery & ACT

Location: Llantrisant
Salary/Hourly Rate: £16.57
Hours: Monday – Friday




Our client, a large medical establishment is looking for a Band 6 Operational Support Manager to join their busy team.




·         Previous clerical/ administrative experience (working within the NHS)

·         Recognised computer/IT skills

·         Excellent IT skills with ability to use a range of packages

·         Effective written communication skills



·         Hold a key role within the Directorate in the delivery of Referral to Treatment Time (RTT) targets

·         Be required to work with a high level of autonomy and independence using their own initiative and has significant discretion to work within broad occupational policies.

·         Act as key point of escalation and direct contact, troubleshooting issues which may prevent timely provision of patient care, liaising with Clinical and Nursing colleagues as appropriate; escalating complex or contentious issues.

·         Contribute to plans to improve efficiency, support changes of practice and new initiatives and to meet a variety of targets and objectives

·         Work with Senior Clinicians, Managers and external stakeholders to deliver change.

·         Operationally support the effective delivery of key operational services and targets.

·         Able to give and accept direct instructions and follow procedures

·         On occasion, have to deal directly with patients/clients and their carers on matters of a highly sensitive and confidential nature.

·         Assist the Directorate in the delivery of Referral to Treatment Time (RTT) targets

·         Undertake constant review and validation of activity and waiting list data, ensuring it is accurately reported to the UHB, Delivery Support Unit and Welsh Government and within defined timescales.

·         Provide day to day supervision for the waiting list in the Directorate, and take responsibility for the weekly delivery of RTT and cancer standards if required within this specialty

·         Organise the annual leave arrangements of a number of specific staff and oversee the organisation of these arrangements for other staff.

·         Monitor monthly budgetary information taking migrating actions into account to prevent budgetary overspends and escalating ongoing issues, and assist to develop

future financial plans at a Directorate level.


If this role is of interest, please send your CV to us today.