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​Project Support Officer

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​Project Support Officer

  • Location:

    City of Newport

  • Sector:

    Business Support & HR

  • Job type:


  • Salary:


  • Contact:

    St David Recruitment Services

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Project Support Officer


Full time (Monday to Friday)




Our client is looking for a Project Support Officer to join their busy team!


Role Purpose

To deliver comprehensive support to business change and project activity using recognised techniques, methodologies to successfully deliver change and realise organisational benefits.


Main Activities:

  • To provide implementation and project support to in relation to delivering business change/projects and improvements.

  • Support the development and maintenance of project documentation using recognised change management methodology.

  • To take responsibility for the progress of implementation activity and initiate corrective action where required.

  • To develop business cases and reports providing options for change to enable effective decision making and present these at relevant organisational meetings.

  • To capture, analyse, understand and present data in a useable format to aid the development of options for change

  • To analyse business processes, capture timings, demand and activities and compile demand profilers for inclusion in organisational reviews.

  • To develop and maintain an understanding of the operational and business processes within the Force.

  • To develop, implement and maintain business processes for the recognition, capture and forwarding of all efficiency and innovative suggestions generated by the Force.

  • To develop and maintain methodologies for measuring estimated and achieved business benefits.

  • To develop internal and external marketing and communication strategies to facilitate efficient and effective implementation of change management initiatives.

  • To establish and maintain the department intranet site to provide advice, and guidance on business change tools.

  • To deliver a customer-focussed service.

  • To promote and adhere to our clients Equality Plan to support the development of a diverse workforce.

  • To take reasonable care of own and others' safety; to co-operate with managers / supervisors in complying with statutory health and safety duties; to report incidents, accidents, faults etc.

  • To fully participate in the performance appraisal process.

Special requirements

  • Experience in Niche is desirable

  • Being able to research and investigate property systems with some knowledge of legislation e.g. CIPA and POFA.

  • Experience within a policing background is desirable