Receptionist/Administrator (Band 2)

​Job Title: Receptionist/Administrator (Band 2)

Location: Llantrisant

Hourly Rate: £9.51 per hour

Hours: Monday to Friday 37.5 hours per week

TEM412

Our client is looking for a Receptionist/Administrator on a temporary/full time basis.

Key responsibilities for the role are general reception duties including but not limited to:

·         Meeting and greeting patients

·         Receiving telephone calls

·         Managing for retrieving and acting on voicemail messages

·         Posting of patient appointment letters

·         Managing the booking system

·         Checking the envoy (internal NHS system) for appointment cancellations

·         Occasional filing and culling of patient notes

·         Providing staff with clinic lists

·         Updating patient demographics details on Welsh PAS

Experience/Qualifications/Knowledge (Essential)

·         Previous reception experience                                                                                          

·         Proven IT skills                                                                                                                          

·         Knowledge and understanding of confidentiality and GDPR                                  

·         Good keyboard skills                                                                                                              

·         Good eye for detail/accuracy                                                                                             

·         The ability to multi-task in particular when there are interruptions                   

·         Strong communication skills                                                                                               

·         Ability to receive instruction and accept supervision