Sales Order Administrator
Free Parking available
Full time, Monday-Friday
Competitive salary depending on experience
Our client are a small privately owned company based in Cardiff that manufacturers digital driving controls for disabled drivers worldwide. They are the global market leader in their field.
This is a very busy key role which requires excellent communication and multi-tasking skills. You must be highly organised, always have a high degree of self-motivation and be articulate and professional. You must have an excellent telephone manner and proven experience in customer services or tele/sales.
Much of your time initially will be spent learning the basics e.g. studying our client’s products, liaising with their UK and worldwide customers on the phone and providing all aspects of administration within the office including: sales order processing, answering telephone enquiries from customers and suppliers, providing quotes, taking, placing and organising the despatch of orders including packing, liaising with the technical workshop, and providing accurate data entry and maintenance of customer records.
After becoming proficient in the general duties above, you will also take a proactive role liaising with our client’s customer base with telemarketing campaigns and other activities depending on your skills.
Education should be to degree standard or equivalent with at least two year’s relevant experience.
The role will include training by our office manager, senior sales administrator and sales and marketing director.
Required Skills and Qualifications:
·At least two year's relevant experience
·Proven telephone and communication skills
·Excellent MS Office Skills and Adobe Creative suite skills e.g. Photoshop, InDesign, Illustrator etc.
·Fluency in French, German or Spanish a bonus
·Own transport is essential