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Strategic & Sustainable Living Team Assistant

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Strategic & Sustainable Living Team Assistant

  • Location:


  • Salary:

    £20903 to £22627

  • Contact:

    St David Recruitment Services

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Strategic & Sustainable Living Team Assistant



Salary £20,903.00 - £22,627.00


A Basic DBS Certificate is required for this position



An exciting opportunity has arisen to join our clients housing team. The successful candidate will report to the Strategic & Sustainable Living Team Manager and will assist in the delivery of housing services to support resident’s needs and additionally support people to remain living in their own homes safely and independently.


Duties & Responsibilities


  • Responsible for the day to day business of the Strategic and Sustainable Living Team, including associated function such as mail management, scanning, photocopying, answering the telephone, arranging meetings, taking minutes etc

  • Operation of financial systems to raise invoices and liase with Sundry Debtors regarding Strategic & Sustainable Living team functions

  • Responsible for the monitoring and tracking of applications for Disabled Adaptationsand Careline

  • Assisting with marketing/use of social media and raising the profile of operational and strategic services where appropriate

  • Work closely with contractors to assist with focus on earliest completion establishing targets and individual timescales as appropriate

  • Tracking all grants to support completion within target timescales

  • Assist with identifying actual or potential delays and help to resolve those delays

  • Work closely with Care & Repair Torfaen/Monmouthshire Partners where appropriate and beneficial

  • Assist Surveyor/s and prepare paperwork for applications, surveys and approvals

  • Raise purchase orders and process invoices on Council Financial System


Essential skills


  • Great team player with a positive and can-do attitude

  • Ability to work under pressure and to competing priorities

  • Ability to plan and manage work load and all business support functions

  • An ability to listen and empathise with clients and demonstrate a sensitive and caring approach

  • Ability to build meaningful relationships with clients built on trust and understanding of what the customer need is

  • Ability to work flexibly to deliver best practice

  • Good knowledge of private sector housing functions

  • Knowledge and interest in Assistive Technology and a drive to work proactively

  • High knowledge & experience of IT systems including Microsoft Office

  • Recognising the importance of performance management and of collating and utilising performance information

  • Understand the importance of working with colleagues and joint working

  • To be committed to continually improving both own and service delivery

  • Knowledge of Safeguarding

  • Ability to use own initiative

  • Ability to drive