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Credit Controller

  • Location:


  • Job type:


  • Salary:

    £20000 to £20000

  • Contact:

    Julie Morgan

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:


  • Expiry date:


Credit Controller


Permanent, full-time

Salary Circa £20,000 per annum



Our client based in Newport are currently recruiting for a Credit Controller to join their team.

This is a permanent full-time role working 9am-5pm.


  • Management of up to 1000 accounts.

  • Chasing debt on daily basis via telephone, email and letter.

  • Making at least 50 calls per day from the daily action list, aged debt and scrutiny queue.

  • Management of the Calls and Reviews within the CMS system.

  • Ensuring all conversations are recorded onto the diary management system.

  • Working towards achieving monthly cash collection targets

  • Working under pressure to tight deadlines on a daily basis

  • Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating, as necessary.

  • Monitor and adjust credit limits to meet customer needs whilst avoiding the risk of bad debt.

  • Taking credit card payments over the phone directly onto the customer’s account.

  • Dealing with irate and difficult customers, both internal and external.

  • Negotiating repayment plans as and where necessary.

  • Liasing with Sales and Sales Managers in person and telephone/Email regarding the status of accounts and payment collections.

  • Preparing accounts for the Legal process

  • Raising queries as and when required.

  • Chasing outstanding queries from Sales.

  • Working in a Team environment and supporting colleagues as necessary.

  • Undertake any other duties which are necessary to the efficient running of the Department.